Corepoint Health’s Customer Support team begins each customer encounter by listening closely to the issues and needs. Our consistent and diligent work results in first-class support for our customers. Corepoint Health understands the requirements placed on healthcare organizations to deliver quality care daily, and we are committed to meeting the same standards.
Contact Us Directly
Contact Corepoint Health Customer Support in one of the following ways:
Please with product and support questions.
Call a Corepoint Health Customer Support Representative at 214-618-7000. If after hours, please press option 2 when calling.
Interact with the Corepoint Health User Community
Practical advice on using our integration solutions is available at Corepoint Health User Community. Search our knowledgebase for insights on interface functionality and best methods in using our solutions. Ask questions of other users and submit your best practice approaches. Corepoint Health User Community is available for current Corepoint Connections customers. To join, create an account and then click here to request access to the user community.
To gain access to our support tracking system, please use your login name and password to gain access to Corepoint Health Support Resources. If you do not have a login name and password, please create an account.
Download Software
Please click here to access the software download area. You will need to enter your user name and password to gain access. After logging in, please select the Download Software menu item.
Access Product Help & Documentation
Answers to frequently asked questions are available in the online documentation installed with Corepoint Health solutions.
If you have Corepoint Integration Engine installed, the online documentation can be accessed from the Start menu by selecting Start | All Programs | Corepoint Health | Corepoint Integration Engine | Corepoint Integration Engine - Help and Documentation. Additionally, while using the Corepoint Integration Engine Configuration GUI, screen-level help is available by pressing the F1 key.
If you have HL7 Analyzer installed, the online documentation can be accessed from the Start menu by selecting Start | All Programs | Corepoint Health | HL7 Analyzer | HL7 Analyzer Documentation.
